FREQUENTLY ASKED QUESTIONs

Checkout Frequently asked questions

We have answered some of the basic questions asked frequently. We hope this may answer your question, but if you still have any questions, you can contact us by filling out the form. Our representative will get back to you soon.

Just contact us with details of jacket you want to get stitched, we can stitch any style of jacket in any color. We just require 3, to 4 images of jacket from different angles. We are constantly introducing new styles and developing products to meet the specific, changing needs of our customers.

For your convenience, Jacket Field accepts Paypal, Visa, Mastercard, American Express, and Discover cards for payment. We can also arrange bank deposits in a couple of countries around the world. Please contact us through email or the message option on our contact us page, and we will get back to you with details.

Changes may be made after an order is submitted but within one business day. Our system is designed to fill orders and get them on their way as quickly as possible. As a result, we are unable to cancel or make any changes after one business day to an order once it has been placed.

Your Order Confirmation email includes details such as the price of each item, shipping charges, and your order number.

We ship our jackets worldwide, except to the Russian Federation. Our customers appreciate our low shipping rates via reliable services like DHL and FedEx.

To ensure a secure online shopping experience and protect your privacy, we use PayPal, which employs Secure Socket Layer (SSL) technology with 128-bit encryption. PayPal receives and decodes your order, ensuring a safe and reliable transaction.

Our jacket stitching process typically takes 5-7 working days. Once shipped, our expedited courier service delivers your order within 5-8 business days. For more details, please visit our Shipping Information page.